Privacy Policy
Privacy Policy for Personal Information
1. Basic Position
To carry out this policy, the Company has established internal rules and systems regarding the handling of personal information, and have thoroughly informed our employees (executives, employees, contract employees, temporary employees, etc.) and related parties such as subcontractors of such rules and systems. To assure proper operation of these systems and see that they are maintained and improved, regular internal audits will be conducted.
2. Ensuring Accuracy and Safety of Personal Information
We will strive to ensure the accuracy of personal information, and that it is only used in the necessary scope for its purpose of use. We have appropriate measures in place to safely manage personal information and prevent its leakage, loss, or damage.
3. Acquisition of Personal Information
We will use lawful and fair means and procedures when acquiring personal information. The purpose of use of personal information and other necessary matters will be clearly stated at the time of acquisition or announced on our website.
4. Compliance with the Purpose of Use
We will use personal information within the scope of the purpose of use. If use of personal information will exceed this scope, the individual in question will be notified for prior consent.
5. Disclosure and Provision to Third Parties
In the circumstances listed below, we may disclose or provide personal information obtained from customers to third parties.
・When outsourcing the handing of personal information to a subcontractor
・With the consent of the customer
・In cases of emergency when it is necessary to protect human life, health, or assets ・When disclosure or provision is required by law or regulation
6. Consignment of Personal Information Handling
We may disclose or provide personal information obtained from customers to cooperating companies, affiliated companies, and subcontractors who have concluded confidentiality agreements with us within the scope necessary to achieve the purpose of use. In this case, we will provide necessary and appropriate supervision to the subcontractor so that personal information is not leaked, used for other purposes, or re-provided, and we guarantee the level of protection of personal information.
7. Disclosure and Correction of Personal Information
We have a “Procedures for the Disclosure and Correction of Personal Information” put in place for customers who wish to have their personal information disclosed, corrected, or suspended. Upon confirmation of identity, we will promptly respond within a reasonable range.
8. Improvement of Efforts
To improve our protection of personal information as well as comply with changes to laws and other regulations, we will continually review the above efforts and strive to improve them. If the above efforts are revised or altered, any changed contents will be listed on the website after revision.
Guidelines for Handling Personal Information
1. Purpose of Use for Personal Information
We will use personal information obtained from our customers for the purposes below.
1．To respond to inquiries and requests from customers.
2．To provide various products, services, and after services as part of our company business.
3．To distribute, send, and deliver information on various company materials, events, seminars, and campaigns.
4．For improvement of products and services or development of new products and services.
5．For analysis of customer trends such as product and service usage, or research and analysis for the development of products and sales methods.
6．For contacting, making visits, or arranging meetings.
7．To propose various plans and conduct surveys necessary for such proposals.
8．For negotiation, conclusion, and fulfillment of design supervision contracts, construction contract contracts, real estate sales contracts, and other contracts.
9．To issue invoices and receipts necessary for payments and withdrawals.
10．For various considerations, examinations, and investigations regarding transactions, and the implementation of applications and consultations with various institutions.
11．For referrals, requests for follow-up referrals, and progress reporting to referrers.
12．For registration of land and buildings, financing, acquisition of permits and licenses, support and intermediation for various procedures such as various insurances.
13．For responding to accidents and disasters, implementing preventive measures, and other safety management.
14．To conduct various business processing and sales activities required for transactions.
15．To provide necessary measures to settle disputes. 16．Other circumstances that require contact to be made with the customer.
2. Provision of Personal Information to Third Parties
A) We may disclose or provide personal information obtained from customers to third parties in the situations listed below.
1. When outsourcing the handing of personal information to a subcontractor
2. With the consent of the customer
3. When it is necessary to achieve the purpose of use
4. When disclosure or provision is required by law or regulation
B) In the business of buying, selling, leasing, agency, and brokerage of real estate, personal information provided by customers will be provided to the third parties below in the necessary scope to achieve the purpose of use.
1. Contract counterparty or prospective contract counterparty
2. Other real estate brokers
3. Internet advertisement publishers, real estate business associations
4. Designated distribution organizations (sales using property registration, concluded contracts, or data from the organization, price appraisal implementation)
*For more information on designated distribution organizations, please refer to the “Matters regarding Designated Distribution Organizations” postscript.
5. Judicial scriveners for registration, land and house investigators
6. Financial institutions regarding financing, etc.
7. Management companies related to real estate managing
8. Real estate research agencies
9. Credit information agencies for credit inquiries of prospective tenants In whichever case, we will suspend use of a customer’s personal information if they request it. We may publicly release statistics compiled from data obtained from personal information, but this does not include information that can personal identify an individual.
Website Use Policy
1: Security
When personal information is provided by customers through this website, to ensure security, it is encrypted using SSL (Secure Sockets Layer) to prevent unauthorized access by third parties. Personal information will be strictly managed under the management standards prescribed by our company and measures will be taken to prevent its loss, damage, falsification, and leakage.
2: Acquisition of Access Information
In order to develop better services for our customers and create a website that is easy to use, we acquire access information from customers. Acquired information cannot be used to personally identify an individual, and the scope will not exceed the limit necessary to achieve the purpose of improving services. Use and analysis of this acquired data will be conducted by the Company.
3: Cookies
Cookies are a technology that temporarily saves data from a website administrator through a browser to identify users. However, they do not have the capability to personally identify an individual. Use of cookies has become an industry standard, and they are used on many websites with the purpose of providing various useful functions for customers. If you do not wish to use cookies, you may choose to disable them through your browser settings, but you may not be able to use some functions offered on this website. Information on pages viewed by customers that is collected using cookies is limited to the management of this website and user trend analysis.
4: Links to Other Websites
This website includes links to third party websites for the convenience of our customers. However, please be aware that we are not responsible for the protection of personal information on third party websites.
5: SSL (Secure Socket Layer)
SSL (Secure Socket Layer) is a security function that encrypts sensitive data sent over the Internet (by www and ftp) such as information that needs to be kept private, credit card numbers, and trade secrets so they can be transmitted securely. In order to prevent the personal information of our customers from being read or falsified, pages on this website where customers input, browse, or submit personal information are protected by SSL. By using SSL-compliant Internet browsing software, the personal information of customers is automatically encrypted before being sent and received.
6. Consignment of Personal Information Handling
We may disclose or provide personal information obtained from customers to cooperating companies, affiliated companies, and subcontractors who have concluded confidentiality agreements with us within the scope necessary to achieve the purpose of use. In this case, we will provide necessary and appropriate supervision to the subcontractor so that personal information is not leaked, used for other purposes, or re-provided, and we guarantee the level of protection of personal information.
7. Disclosure and Correction of Personal Information
We have a “Procedures for the Disclosure and Correction of Personal Information” put in place for customers who wish to have their personal information disclosed, corrected, or suspended. Upon confirmation of identity, we will promptly respond within a reasonable range.
8. Improvement of Efforts
To improve our protection of personal information as well as comply with changes to laws and other regulations, we will continually review the above efforts and strive to improve them. If the above efforts are revised or altered, any changed contents will be listed on the website after revision.
“Consultation Service for Inquiries on Personal Information”
FREEDOM
TEL：03-5651-1791 FAX：03-5651-1799
E-mail：house02@freedom.co.jp
